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Privacy Policy

Last updated: 7 September 2026

Who we are

Spenflo ("we", "us") is the data controller for the personal data described in this policy. Spenflo is operated by a UK sole trader — registered trading details available on request.

Contact: info@spenflo.com

What we collect

Account data — the email address and password (stored as a salted hash, never in plain text) you sign up with; your company name; login timestamps and session data; IP address (used for rate-limiting against abuse).

Cloud billing data — once you connect a cloud provider, we ingest cost and usage data from your AWS/GCP/Azure billing APIs: service names, resource identifiers, tags, cost amounts, and usage quantities. This describes your infrastructure and spend, not your staff. A cloud resource tag or name occasionally contains a person's name — we don't do anything with this beyond displaying it back to you as part of your own cost breakdown.

Cloud credentials — the IAM role, service account, or access key you provide to grant read-only billing access, encrypted at rest and never logged or displayed in plain text after initial submission.

Payment data — handled entirely by Stripe. We never receive or store your card number; we hold only a Stripe customer/subscription reference.

Analytics — Vercel Web Analytics counts page views and visits across the site so we know whether anyone's using it. It's cookieless, doesn't track you across other sites, and doesn't build an advertising profile. No other analytics or tracking scripts are used.

Why we process it

  • Contract — processing your account, cloud, and billing data is necessary to provide the Service you've signed up for.
  • Legitimate interests — security monitoring, fraud prevention, and improving the Service.

Who we share it with

Sub-processorPurposeLocation
VercelApplication hostingUS
NeonDatabase (Postgres)US (EU region available)
StripePayment processingUS
ResendTransactional emailUS

We do not sell your data, and do not share it with anyone else except where required by law.

International transfers

Vercel and Neon are US-headquartered. Where personal data is transferred outside the UK/EEA, we rely on the UK International Data Transfer Addendum / EU Standard Contractual Clauses that these providers have in place.

How long we keep it

While your account is active: for as long as you have a Spenflo account.

On disconnecting a cloud provider: that provider's cost history and recommendations are deleted immediately, not just the credential.

On account deletion: everything is deleted — users, sessions, connections, cost data, recommendations, budgets, alert channels — immediately and irreversibly, self-service from your account settings.

Your rights

Under UK GDPR, you have the right to access, correct, delete, or export your data, and to object to certain processing.

  • Access/export: your dashboard already shows everything we hold about your spend; CSV and executive-summary exports are available on-demand.
  • Deletion: self-service, immediate, via account settings.
  • Other requests (correction, objection, a formal Subject Access Request): contact info@spenflo.com.

Security

  • Cloud credentials and webhook secrets are encrypted at rest.
  • Passwords are hashed, never stored in plain text.
  • Sessions are server-side and pruned automatically once expired.
  • Login, signup, and password-reset endpoints are rate-limited against brute-force/credential-stuffing.
  • All traffic is encrypted in transit (HTTPS).

Cookies

We use one cookie: a session cookie that keeps you logged in. It's strictly necessary for the Service to function and isn't a tracking or advertising cookie. Our analytics is cookieless — it doesn't set anything on your device.

Children

Spenflo is a B2B product for business use and is not directed at, or knowingly used by, children.

Changes to this policy

We'll update the date at the top of this page when this policy changes, and notify you of material changes via email or an in-app notice.

Contact

info@spenflo.com

If you're unhappy with how we've handled your data, you also have the right to complain to the UK Information Commissioner's Office (ICO): ico.org.uk.